State Farm® Insurance Agent Ken LaTourette
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Kelly Vazquez
September 1, 2024
"We have been with Ken La Tourette for many years and continue to stay on with this office due to their diligence and friendly service. Thank you Alisha for your help!"
"Hi Kelly. Appreciate your kind words and we are thankful for your support over the years. I know there are a lot of choices out there and my team and I will continue to give you the best personal and professional service possible in taking care of your insurance needs! Best Regards! Ken"
Rich Son
August 22, 2024
"Top notch agents at Ken's office. He and his staff have taken care of me since the day I moved to California. They go the extra mile, always courteous, and always willing to help. You can't ask for more from them."
"Hi Rich, Appreciate the feedback! We value our relationship with you and our goal is to always to deliver prompt and personal service. When you call my office you will not be dumped into a call center. My team and I are here to deliver the courteous and professional service you deserve when dealing with your insurance needs. Once again appreciate the kind words! Best Regards, Ken "
Robert Grimes
July 9, 2024
"Excellent and knowledgeable customer service staff . Alisha was very professional in getting the answers I needed on an old life insurance policy from 1978. She even contacted the main office to get the correct answers and called back within 15 minutes. In this day and age it is hard to find someone that cares as much as this office does. Thank you!"
"Hi Robert, Appreciate the note! We will continue to work hard to give you the best PERSONAL service possible on your life and other insurance needs. Alisha always works hard for our clients, and I appreciate your note on her commitment and quick response to your questions. We appreciate your business and support! Best Regards, Ken La Tourette "
Frank Paulin
January 17, 2024
"I've had State Farm since 1988, but with another agent. I wanted to find someone closer but wasn't sure if I could . I finally tried, and everyone here was so nice. I've only visited the office a couple of times, and service was amazing."
"Hi Frank, Thank you for your kind words. We are a local insurance agency and believe in being available on a personal level. My team and I will work hard to deliver personal service and continue to meet your insurance needs in the future. Appreciate your support! Best Regards, Ken La Tourette"
George Schoenborn
November 19, 2023
"Always go above and beyond with customer nice. Very quick and responsive for any questions you have. Alisha made it easy for me to stay updated and switch cars on my insurance very quickly with my busy schedule. Definitely recommend!"
"Hi George, Appreciate your feedback and thank-you for your comments regarding Alisha. My team and I always work hard to make sure you get prompt, professional, personal service. Whatever insurance needs you have we are here to help you navigate through the process. Thanks again for your review and we look forward to working hard for you in the future. Best Regards, Ken La Tourette"
John Eumurian
November 1, 2023
"I have only good news to share about my history of the last 30 years or so of working with Ken and his team. They are always kind, responsive, and always open to an in-person meeting which is refreshing in this digital age. Alisha just did an outstanding job of including our new vehicle on our policy, and found ways to save us money at the same time. Thanks to your team for all the years of great service!"
"Hi John, appreciate your comments and you trusting my team and me to handle all your insurance needs over the past 30 years. We will continue to work hard to be there for you and your family with prompt, personal service and we will always value you as a person not a "number". Have a great Holiday season! Best Regards, Ken "
Thomas Olsen
October 26, 2023
"Ken LaTourette State Farm Insurance provides superior service for your insurance needs. They are available when needed and they take care of your needs right away. By far the best insurance service I have ever used!!"
"Hi Tom, Appreciate your kind words! We strive to make sure everyone gets prompt, personal and professional attention. We are thankful that you have chosen my State Farm Tustin agency to work with you on your insurance needs! Take care and thank you for your support! Best Regards, Ken La Tourette"
Karen Myhra
September 27, 2023
"Every car we get rid of, every car we buy...smooth sailing with State Farm"
"Hi Karen, Thanks for the kind words. My team and I are here to help you with your auto insurance needs and as things change our goal is always smooth sailing! Best Regards, Ken & team"
steve bentley
March 3, 2023
"Just moved our auto and home policies to State Farm. Alisha was extremely helpful and responsive, and we look forward to working with Ken and Alisha going forward!"
"Hi Steve, A belated thanks for your review, Alisha works hard to make sure she is responsive to your insurance needs. Appreciate your support. Best Regards, Ken La Tourette"
DIVA RESCIA
October 10, 2022
"Alisha was able to take care all of my needs quickly and in a timely manner. The customer service was exceptional if I could rate more stars I would ! Very professional and helpful and definitely took the time to explain everything to me and get me the best quote possible!!! Thank you !!!!! Will definitely recommend this office to my friends and family!"
"Hi Diva, Your feedback is greatly appreciated! Alisha works hard to make sure you get the best Personal Price Plan possible and I am thankful you have taken your time to recognize her efforts. We also are thankful for recommendations and referrals of your friends and family as we want to grow with people like you! Best Regards, Ken"
Vuthy Yam
May 13, 2022
"My family and I have been part of the State Farm Family and with Ken LaTourette's Office for years. Ken and his team are friendly and provide excellent customer services. During my recent car shopping, I was able to communicate via email on some possible vehicles I was browsing and seeing my possible monthly premium. They gave me a piece of mind during my car shopping and now I am driving a new Honda Civic! Join the State Farm Family with Ken LaTourette and team by your side!"
"Hi Vuthy, We appreciate your kind words! My team and I work hard to make sure you know your insurance options up front so you can make the best possible decision based on your specific auto insurance needs. We will continue to work hard to give you and your family the best possible professional services in the future! Thanks for trusting us to give you the personal service you deserve! Best Regards, Ken"
Ann Marie Gallant
March 9, 2022
"I just transferred to this office, after a terrible TERRIBLE experience with my State Farm agent - a relationship that I had with him and his family's brokerages for more than 50 years! I switched to this office after researching Yelp and Google comments. I needed an office that was customer service driven, returned phone calls and followed through...and this office EXCEEDED their ratings in the reviews. I can't say enough about the prompt attention, cooperation and just general kindness and understanding that Ken and Alisha offered at a difficult time. I highly recommend Ken's team as THE place for any State Farm insurance issue - they are truly the best!"
Ryan Limb
June 9, 2021
"Ken was extremely responsive to all our requests and gave us the best rates. Amazing service, great guy, and was willing to get me all the things I needed in a tight crunch. Wish I could give more than 5 stars! Thanks Ken!"
"Ryan, Appreciate the kind words, especially coming from you as a business owner. We are always looking to make sure all our clients get their needs met in a timely manner and get the best combination of rates, coverage and service for their premium. Take care! Ken"
Eric Tausend
May 13, 2021
"I've been a client of Ken's for decades now. During that time I've never received anything but top-notch customer service from them. Inquiries are responded to quickly (whether email or phone), and the overall process has always been painless. I've grown the relationship over the years from auto and renters (now homeowners), to more comprehensive coverage (jewelry, umbrella, etc.) Moreover, while I wish it wasn't the case, I've also had the opportunity to experience the claims handling on multiple occasions. In that regard, Ken and State Farm really shine, making the entire process seamless. Due to Ken's great service, I have unabashedly recommended him to a litany of my contacts, many of whom have shared by view of Ken's great abilities and likewise remain loyal (and happy) customers to this day. Don't look elsewhere, just go with Ken! You're only regret will be not doing it sooner."
"Hi Eric, Thank you very much for taking time to share your thoughts. It has been a privilege to help you and your family with your home insurance, auto insurance, jewelry coverage and extra liability protection as your needs have evolved. Your trust in me and my office is greatly appreciated. Also thanks again for your referrals over the years, it is fun to work with people like you! Take care! Ken"
David MacKay
January 30, 2021
"I have been with Ken and his small team for 30 years. I have always appreciated the individual service. I feel helped not sold."
"Hi David, thanks for taking the time to leave a review! We appreciate you and your trust in our office. We are thankful for our long-term relationship and will continue to do our best for you and your family."
Elle kim
January 28, 2021
"I was looking to find insurance as a hairdresser as the salon I work at had decided to make some things finalized. It was super easy to figure out what my options were at this location. Matthew helped me and was very informative, professional, and quick in his responses throughout the whole process. I was assured that if I ever needed anything or had any questions, they'd help and make sure my needs were met. Im giving 5 stars for thorough, professional, and friendly service. 🙂"
"Hi Elle, thank you for taking the time to leave a review - Matthew works very hard to provide a 5-star experience for all of our customers. We look forward to continuing to develop a relationship with both you and your business."
Dr. Jeffrey Stoltenberg
February 3, 2018
"Ken LaTourette’s State Farm office is very easy to get to in Tustin. Always friendly, always helpful, he has a genuine care for his clients that is easy to see! I’d recommend to anyone! State Farm has been great to me and my family and Ken has always been there for us."