State Farm® Insurance Agent Ken LaTourette

"My family and I have been with State Farm's Ken LaTourette for decades now, and we've always received excellent service. When my dad passed last year, his office was nothing but helpful when we contacted them about making the necessary adjustments to our account. More recently, I had to deal with a two requests from my credit union for auto insurance information. When I reached out to Ken's office for help, both times it was Alisha who gave me the assistance I needed, even going so far as to call my credit union herself in the second instance to get things squared away for me. That level of customer service can be hard to find these days, and I'm deeply appreciative for her aid. Thank you!"

"Always great service from Ken and his Team at State Farm. We've been with them for years! You don't want to be using some internet insurer when you actually have a problem and need them!"

"We have been with Ken La Tourette for many years and continue to stay on with this office due to their diligence and friendly service. Thank you Alisha for your help!"

"Top notch agents at Ken's office. He and his staff have taken care of me since the day I moved to California. They go the extra mile, always courteous, and always willing to help. You can't ask for more from them."

"Excellent and knowledgeable customer service staff . Alisha was very professional in getting the answers I needed on an old life insurance policy from 1978. She even contacted the main office to get the correct answers and called back within 15 minutes.
In this day and age it is hard to find someone that cares as much as this office does.
Thank you!"

"I've had State Farm since 1988, but with another agent. I wanted to find someone closer but wasn't sure if I could . I finally tried, and everyone here was so nice. I've only visited the office a couple of times, and service was amazing."

"Always go above and beyond with customer nice. Very quick and responsive for any questions you have. Alisha made it easy for me to stay updated and switch cars on my insurance very quickly with my busy schedule. Definitely recommend!"

"I have only good news to share about my history of the last 30 years or so of working with Ken and his team. They are always kind, responsive, and always open to an in-person meeting which is refreshing in this digital age. Alisha just did an outstanding job of including our new vehicle on our policy, and found ways to save us money at the same time. Thanks to your team for all the years of great service!"

"Ken LaTourette State Farm Insurance provides superior service for your insurance needs. They are available when needed and they take care of your needs right away. By far the best insurance service I have ever used!!"

"Every car we get rid of, every car we buy...smooth sailing with State Farm"

"Just moved our auto and home policies to State Farm. Alisha was extremely helpful and responsive, and we look forward to working with Ken and Alisha going forward!"

"Alisha was able to take care all of my needs quickly and in a timely manner. The customer service was exceptional if I could rate more stars I would ! Very professional and helpful and definitely took the time to explain everything to me and get me the best quote possible!!! Thank you !!!!! Will definitely recommend this office to my friends and family!"

"My family and I have been part of the State Farm Family and with Ken LaTourette's Office for years. Ken and his team are friendly and provide excellent customer services. During my recent car shopping, I was able to communicate via email on some possible vehicles I was browsing and seeing my possible monthly premium. They gave me a piece of mind during my car shopping and now I am driving a new Honda Civic! Join the State Farm Family with Ken LaTourette and team by your side!"

"I just transferred to this office, after a terrible TERRIBLE experience with my State Farm agent - a relationship that I had with him and his family's brokerages for more than 50 years!

I switched to this office after researching Yelp and Google comments. I needed an office that was customer service driven, returned phone calls and followed through...and this office EXCEEDED their ratings in the reviews.

I can't say enough about the prompt attention, cooperation and just general kindness and understanding that Ken and Alisha offered at a difficult time.

I highly recommend Ken's team as THE place for any State Farm insurance issue - they are truly the best!"

"Ken was extremely responsive to all our requests and gave us the best rates. Amazing service, great guy, and was willing to get me all the things I needed in a tight crunch. Wish I could give more than 5 stars! Thanks Ken!"

"I've been a client of Ken's for decades now. During that time I've never received anything but top-notch customer service from them. Inquiries are responded to quickly (whether email or phone), and the overall process has always been painless. I've grown the relationship over the years from auto and renters (now homeowners), to more comprehensive coverage (jewelry, umbrella, etc.)

Moreover, while I wish it wasn't the case, I've also had the opportunity to experience the claims handling on multiple occasions. In that regard, Ken and State Farm really shine, making the entire process seamless.

Due to Ken's great service, I have unabashedly recommended him to a litany of my contacts, many of whom have shared by view of Ken's great abilities and likewise remain loyal (and happy) customers to this day.

Don't look elsewhere, just go with Ken! You're only regret will be not doing it sooner."

"I have been with Ken and his small team for 30 years. I have always appreciated the individual service. I feel helped not sold."

"I was looking to find insurance as a hairdresser as the salon I work at had decided to make some things finalized. It was super easy to figure out what my options were at this location. Matthew helped me and was very informative, professional, and quick in his responses throughout the whole process. I was assured that if I ever needed anything or had any questions, they'd help and make sure my needs were met. Im giving 5 stars for thorough, professional, and friendly service. 🙂"

"Ken LaTourette’s State Farm office is very easy to get to in Tustin. Always friendly, always helpful, he has a genuine care for his clients that is easy to see! I’d recommend to anyone! State Farm has been great to me and my family and Ken has always been there for us."